Terms and Conditions
These terms apply when you use this website, request a catalog, send a playground equipment inquiry, discuss a quotation, or communicate with us about a project.
Playground equipment orders often involve drawings, site photos, custom colors, materials, documents, packing notes and shipping schedules. The final order should be based on confirmed files, not only website text or catalog images.
If any order detail is important to your project approval, write it clearly before quotation confirmation or production.
Confirmed files matter
Product list, drawing version, material notes, packing requirements and shipment terms should be written clearly.
Product pages and photos are reference materials.
Price and scope depend on confirmed details.
Work follows the approved order file.
Packing and delivery terms need written confirmation.
Website and Catalog Information
Website pages, catalog pages, photos, drawings, tables and project descriptions are provided to help buyers understand product directions.
Photos are reference
A catalog photo may show a product style, color direction or past project idea. It is not the final specification for your order.
Product details may change
Size, color, material, structure, accessories, packaging, labels and production availability may change according to project and order confirmation.
Project pages are examples
Case photos or project references help explain use scenes. They do not promise the same design, site condition, price, lead time or approval result.
Ask before using information
Do not use website text, images or drawings as final tender, approval or installation documents unless we have provided written confirmation for your project.
Materials, Quality and Documents
Material and document discussions should match the exact product, model, project and destination market.
Important notes
Material descriptions on the website are general references. Final materials, colors, coatings, fasteners and finishes should follow the confirmed order file.
Certificate files, test reports or compliance documents may be available for some products or materials. Buyers should check model, date, test scope and destination requirement before using them for approval.
Quality photos, packing photos, carton marks, hardware pack records or loading photos can be discussed by order. Requests should be made before the order reaches that stage.
We cannot guarantee that every product shown on the website automatically meets every local law, tender rule, safety rule or site approval requirement in every country.
Packing, Shipping and Delivery Terms
Packing and shipping terms should be confirmed before the order is packed. Different projects may need different carton marks, product grouping and document records.
| Topic | What Should Be Confirmed | Why It Matters |
|---|---|---|
| Packing | Product grouping, carton marks, hardware bags, labels and protection method. | Helps the receiver and installer find parts at the site. |
| Shipping Terms | Trade term, port, destination, forwarder note and delivery responsibility. | Clarifies cost, risk transfer and who handles each shipping step. |
| Documents | Packing list, invoice, certificate copies, loading photos or other requested files. | Some records must be prepared before the container is closed. |
| Lead Time | Production schedule, payment timing, holiday period and shipment arrangement. | Lead time may change when order details or production conditions change. |
| Receiving Goods | Check cartons, visible damage, shortage and document match when goods arrive. | Photos and notes help handle shipping or receiving questions faster. |
Installation, Site Work and Local Approval
Playground equipment installation depends on the real site. Ground condition, foundation, drainage, local safety rules and installer skill can affect the final result.
Buyer-side responsibilities
Unless a separate written agreement says otherwise, the buyer is responsible for checking local site conditions, permits, approvals, installer requirements, ground preparation and safety rules.
Installation drawings or guidance files may help the site team, but they do not replace local engineering checks, local law, local installer judgment or owner approval.
If your project needs special approval, tender files, engineer review or local safety inspection, tell us before the order is confirmed.
After receiving goods, the buyer should check packaging, parts, hardware and documents before installation starts.
Website Use, Intellectual Property and Communication
Website content is provided for business inquiry and product discussion. It should not be copied or reused in a misleading way.
Website content
Text, images, layouts, product pages and other website materials belong to us or are used with permission. Do not copy them for commercial use without approval.
Buyer files
If you send drawings, photos, logos or project files, you should have the right to share them with us for quotation or order discussion.
Clear communication
Important order details should be confirmed in writing. Phone or chat messages may need to be summarized into the final order file.
Privacy
Inquiry details, project files and contact information are handled according to our Privacy Policy.
Terms FAQ
FAQ for catalog use, quotation confirmation, production changes and site responsibility.
Are catalog photos final product specifications?
No. Catalog photos are for reference. Final product details should follow the confirmed quotation, drawing, product list, material notes and order agreement.
When is a playground equipment quote considered confirmed?
A quotation is not an order by itself. Product list, price, payment, drawing version, materials, packing requirements and delivery terms should be confirmed before production.
Can an order be changed after production starts?
Some small changes may be possible, but changes that affect structure, material, color, custom parts, packing, price or delivery time need to be reviewed again.
Who is responsible for local installation and site approval?
The buyer should check local site conditions, installation requirements, local approvals, permits, safety rules and ground preparation unless a separate written agreement says otherwise.
Can certificate files be used for any product?
No. Certificate or test files should be checked against the exact product, model, material, date, test scope and destination requirement before use.
Have a Question About These Terms?
Contact us before placing an order if you need clarification about quotation scope, drawings, materials, documents, packing, shipping or installation notes.